The main losses are flue gas heat, fouling of the heat exchanger, oversizing and short-cycling, running at a flow temperature too high to condense, distribution losses, and poor controls. Several of them are correctable without replacing anything.
The quoted figure and the real one
A boiler’s quoted efficiency is measured under laboratory conditions at specified return temperatures and loads. It describes what the appliance can do. What your system achieves depends on how it is sized, commissioned, controlled and maintained, and the difference between the two is frequently in double figures.
The losses, roughly in order of how much they typically cost:
1. Running too hot to condense
This is usually the largest single avoidable loss and almost nobody knows about it.
A condensing boiler gains its efficiency by cooling the flue gases enough that water vapour condenses, releasing latent heat. That only happens when the return water temperature is low enough. If the system runs at a high flow temperature, the return is also high, the gases never condense, and you have paid for a condensing boiler that is not condensing.
Most boilers leave the factory set at or near their maximum flow temperature, and most installers leave them there. Reducing the flow temperature to the lowest setting that still heats the house is free, reversible, and frequently the single most cost-effective change available.
Turn the boiler’s flow temperature down in stages over a few weeks and see whether the house still gets warm enough on cold days. If it does, you have found a permanent saving at no cost. If it does not, your radiators are sized for high-temperature operation – which is useful to know, and points at larger emitters as the next improvement.
2. Fouling of the heat exchanger
Soot on the combustion side and scale or sludge on the water side both insulate the heat exchanger, which is the one component whose entire purpose is to transfer heat.
A layer of soot a millimetre thick has a measurable effect on efficiency. It builds gradually from slightly imperfect combustion, which is exactly what happens as a nozzle wears through the year. This is the mechanism by which an unserviced oil boiler quietly gets more expensive – not a sudden failure, a steady decline nobody notices.
On the water side, magnetite sludge in the system and, in hard water areas, scale on any surface heating domestic hot water, do the same job from the other direction. Hence system cleaning, inhibitor, a magnetic filter and, in this county, water treatment.
The flue gas temperature reading at each service is the objective evidence of this. A figure climbing year on year means heat is going up the flue instead of into the house.
3. Oversizing and short-cycling
An oversized boiler satisfies demand quickly, shuts down, cools, and fires again. Every cycle includes a pre-purge that blows cold air through a hot heat exchanger and up the flue, and an ignition sequence. The appliance spends a large share of its operating life in the least efficient part of its range and cycles rather than modulating.
Most replacement boilers are oversized, because they are specified from the old appliance’s output rather than from a heat loss calculation, and the old one was very likely oversized too. It compounds with each replacement.
This is not correctable after installation except by better controls, which is why the heat loss calculation at specification stage matters so much – see central heating installation.
4. Poor commissioning
- Pump pressure not set to the data plate, so the boiler fires at the wrong rate.
- Excess air wrong. Too much air and you heat the outdoors; too little and you make soot, which then compounds the problem in item 2.
- Worn nozzle left in place, widening the spray pattern and worsening atomisation.
- Electrode gap wrong, producing unreliable ignition and a poor flame.
All of these are set during a proper service with a combustion analyser, and none of them can be judged by eye. This is what the readings on the service ticket are actually measuring.
5. Distribution and standing losses
- Uninsulated pipework in lofts, voids, garages and underfloor spaces. Heat delivered to a cold loft is heat you paid for and did not use. Pipe insulation is inexpensive and among the fastest-paying improvements available.
- A poorly insulated hot water cylinder, losing heat continuously, twenty-four hours a day, whether you use hot water or not. An old cylinder with a thin jacket is a permanent leak.
- Long runs between buildings, which is a farm and rural estate problem in particular – see agriculture.
- An external boiler’s own standing losses go outside rather than into the house.
6. Controls
Heating a house nobody is in, or heating every room to the same temperature regardless of use, is a straightforward waste that costs nothing to correct.
- A schedule that matches actual occupancy, rather than one set once and never revisited.
- Thermostatic radiator valves, so bedrooms are not heated to living room temperature. Cheap, effective, and frequently seized on older systems.
- Weather compensation, which varies the flow temperature with outside conditions and keeps the boiler in its condensing range far more of the time.
- Separate hot water scheduling, so the cylinder is not being reheated all day.
- A balanced system, so heat reaches the rooms that need it rather than the nearest ones – see balancing a heating system.
What to do first
| Action | Cost | Typical effect |
|---|---|---|
| Turn the flow temperature down | Free | Often significant, if the radiators allow it |
| Annual service with combustion set properly | Modest | Recovers accumulated drift |
| Insulate exposed pipework | Low | Small but immediate and permanent |
| Fit and set TRVs | Low | Real, and improves comfort |
| Balance the system | Low | Fixes cold rooms without more heat |
| Clean the system, fit a filter, dose inhibitor | Moderate | Protects the boiler and restores radiator output |
| Add weather compensation | Moderate | Keeps the boiler condensing more of the time |
| Replace a poorly insulated cylinder | Moderate | Continuous saving, every day of the year |
| Larger radiators to allow lower flow temperature | Higher | Enables the free saving at the top of this list |
| Replace an oversized boiler with a correctly sized one | Highest | Substantial, but only worth doing when the boiler is due anyway |
The order matters. Almost everyone starts at the bottom of that table and almost everything worth doing is at the top.
Boiler running at its factory flow temperature? Turning it down costs nothing and it is the first thing to try.
Questions we get asked about this
What flow temperature should my oil boiler run at?
As low as your radiators allow while still heating the house on a cold day. Turn it down in stages and see. If the house stops getting warm enough, the radiators are sized for high temperatures and that is the constraint to address next.
Does turning the flow temperature down mean the house takes longer to heat?
It can take slightly longer to reach temperature from cold, which is why it suits steady running better than sharp on-off schedules. The efficiency gain generally outweighs it comfortably.
How much efficiency does a dirty heat exchanger cost?
Enough to be worth the service. The objective measure is the flue gas temperature on your service readings – a figure rising year on year is heat going up the flue instead of into your water.
Is my boiler oversized?
Very possibly. Most replacements are specified from the old appliance rather than from a heat loss calculation. The symptom is a boiler that fires briefly and frequently rather than running steadily.
Will a smart thermostat save me money on oil?
Only if it does more than switch the boiler on and off. The saving comes from compensation and from a schedule that matches occupancy – not from the app.
Is it worth insulating pipes in the loft?
Yes. It is inexpensive, it is permanent, and it also substantially reduces the risk of a frozen pipe – which is a second benefit that pays for itself the first time it prevents a burst.
You might also need
- Bunded or single-skin? How to tell which tank you are allowed
- Buying heating oil: order size, timing and tank management
- Eight signs an oil tank is near the end of its life
- Frozen condensate pipes: why it happens and how to stop it recurring
- Grant, Firebird, Warmflow, Worcester Danesmoor and Mistral, compared honestly
- Internal, external or boiler house: where an oil boiler should go
Need this doing?
Call and describe the problem — you will speak to an engineer, not a call centre. Written quotes, no estimates over the phone.