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Lex Plumbing

Work with us

We are hiring engineers across Norfolk. An honest account of the work, how we operate, and what we are looking for.

Short answer

We are looking for engineers across oil, gas and cooling. This page is an honest account of the work, how the business operates and what we are actually looking for – including the things that would make somebody a poor fit.

The honest position

There is more work in this region than we can currently take, particularly in oil, where genuine specialists are scarce because nationally there is far less oil than gas. That is not a sales line for customers – it is the constraint on the business.

So this page is written for engineers rather than for customers, and it tries to be honest about the work rather than describing an idealised version of it.

What the work actually is

Oil

The core of it. Servicing, repairs, installations, tanks and supply pipework, across a county where more than a third of homes have no gas connection. A lot of rural property, a lot of older housing, a lot of external boilers. If you have oil competence, this is somewhere it is genuinely valued rather than being a sideline.

Gas

Domestic and commercial, servicing, repairs, installations and landlord certificates. Commercial and catering competence is particularly useful.

Cooling

Air conditioning installation, servicing and F-Gas work, domestic and commercial. Individual handling qualification required.

Plumbing, hot water and bathrooms

Unvented cylinders and G3 work, general plumbing, emergencies, and full bathroom installations run as one team rather than as a sequence of subcontractors.

Most engineers here do a mix rather than one thing exclusively, and that is deliberate – it makes the work more interesting and it makes the diary easier to fill sensibly.

How we operate, which may or may not suit you

How we work What it means day to day
Diagnose before quoting You are expected to find out what is wrong, not to substitute parts until it works
Explain things to customers Properly, in plain language. It is a real part of the job here
Say when a job is not worth doing And you will be backed for it, not questioned about the lost call-out
Do the service properly Burner out on oil, combustion analysed, condensate trap cleaned. Time is allowed for it
Record what you find Readings, findings, photographs. It matters and it is expected
No pressure selling There are no targets for upselling and there will not be
Geographic planning Work grouped sensibly rather than criss-crossing the county
Honest scheduling We do not promise customers times we cannot meet, which means you are not the one apologising
The thing that suits some people and not others

We spend longer on jobs than a volume operation would, because the work is done properly and explained. If your preference is to do twelve quick jobs a day on piece rates, this will frustrate you. If you have ever been told to hurry a service, it probably will not.

What we are looking for

  1. Relevant competence, current, with the registration to evidence it. Oil, gas, F-Gas or G3 – any combination.
  2. Willingness to explain. Customers here are told what is wrong and why. Somebody who resents that will not enjoy it.
  3. Diagnostic instinct. The willingness to find out rather than to guess and substitute.
  4. Honesty about limits. Saying ‘I do not know, I will find out’ is valued. Bluffing is not.
  5. Reliability. Turning up when you said is the single most common failure across the trade and it is entirely within our control.
  6. A full driving licence, because this is a rural county.
  7. Tidiness. Customers notice it more than the quality of the pipework.

What we are not looking for: anybody who wants to sell boilers on commission, anybody who has been told to hit an upsell target and liked it, or anybody who thinks explaining things to customers is beneath them.

Apprentices and people changing trade

We take on apprentices, and we mean it rather than using it as a source of cheap labour.

  • Real training, with time allowed for it and somebody responsible for you.
  • Exposure to the whole range, rather than being kept on one task because you are fast at it.
  • Oil specifically, which is genuinely valuable and increasingly scarce as a skill.
  • Proper qualification routes, supported.

If you are already qualified in one area and want to add another – a plumber wanting oil, a gas engineer wanting F-Gas – that is a conversation worth having. Adding a competence is easier with somebody supporting it.

Getting in touch

There is no formal application process and no portal. Call or email and tell us:

  • What you are competent to do, specifically.
  • What you have been doing, and what you liked and did not like about it.
  • Where you are based, because Norfolk is a big county.
  • What you are looking for, honestly – including if it is simply a better-run version of what you already do.

If there is nothing suitable now we will say so rather than leaving you waiting. And if you are enquiring while still employed elsewhere, that is treated in confidence as a matter of course.

Oil, gas, F-Gas or G3 competence? Get in touch. Expansion here is limited by people, not by demand.

Call 07506 070316

Questions we get asked about this

Are you actually hiring?

Yes. Growth in this region is limited by people rather than by demand, particularly in oil where genuine specialists are scarce.

What competences are you most interested in?

Oil first, then commercial and catering gas, then F-Gas. Any combination is useful and most people here do a mix.

Do you take apprentices?

Yes, with real training and time allowed for it. Oil in particular is a scarce and valuable skill to come out with.

I am qualified in one area and want to add another. Is that possible?

That is a conversation worth having. Adding a competence is considerably easier with an employer supporting it.

What is the work like day to day?

A mix rather than one thing, across a rural county, with time allowed to do jobs properly and explain them. It suits some people and would frustrate somebody who prefers high-volume piece work.

Will you keep my enquiry confidential?

Yes, as a matter of course if you are currently employed elsewhere.

Regulations and standards referenced on this page

Need this doing?

Call and describe the problem — you will speak to an engineer, not a call centre. Written quotes, no estimates over the phone.

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