Burst pipe or no heating? We take emergency call-outs across Norfolk — 07506 070316

Commercial & larger works →
Lex Plumbing Call 07506 070316
Oil
Boilers
Tanks and supply
Gas
Boilers
Safety and appliances
Cooling
Air conditioning
Heat pumps
Hot water
Cylinders
Problems and parts
Heating
Systems
Controls and parts
Plumbing
Emergencies
Everyday plumbing
Mains and waste
Bathrooms
Installations
Fittings
GuidesAreasContact
Gas

Landlord gas safety certificate (CP12)

The annual check every rented property needs, booked around your tenants and certificated the same day.

Short answer

Every landlord must have all gas appliances and flues in a let property checked for safety every twelve months by a registered engineer, give the tenant a copy of the record within 28 days, and keep records for two years. New tenants must get a copy before they move in.

What the law actually requires

Under the Gas Safety (Installation and Use) Regulations 1998, a landlord has three core duties in relation to gas.

  1. Maintenance. Gas pipework, appliances and flues must be maintained in a safe condition. This is a continuing duty, not an annual one.
  2. Annual safety check. Every gas appliance and flue in the property must be checked for safety at intervals of no more than twelve months, by a registered engineer.
  3. Records. A record of the check must be given to existing tenants within 28 days of the check, and to any new tenant before they move in. Records must be kept for two years.

The duty sits with the landlord. It does not transfer to a managing agent unless that is explicitly agreed, and even then the landlord remains responsible in law. It applies to appliances the landlord owns; a tenant’s own appliance is generally the tenant’s, though the landlord still has duties in relation to the flue and the installation pipework serving it.

The twelve-month rule has a useful flexibility

A check carried out in the two months before the anniversary date can be treated as though it were done on the anniversary, so the original date is preserved rather than drifting earlier each year. It means you can book early around tenant availability without shortening your cycle. Ask for it to be dated accordingly.

What gets checked

The check covers every gas appliance and flue in the property, and the installation serving them:

  • Appliance operation – that it is working properly and burning correctly.
  • Combustion performance, by analyser where the appliance type allows.
  • Flue integrity and terminal position – that combustion products are being removed safely and the terminal is correctly located.
  • Ventilation – that permanent ventilation provisions are present, adequate and unobstructed. Blocked-up airbricks are a recurring find.
  • Safety devices – that every protective device operates correctly.
  • Gas tightness of the installation, and operating pressure.
  • Installation pipework, visually, along its accessible length.

Note what is not included: this is a safety check, not a service. It establishes whether the appliance is safe today; it does not include the cleaning and maintenance a manufacturer’s warranty requires. A boiler under warranty in a let property needs both, and it is usually sensible to have them done in the same visit.

The record, and what the codes mean

You receive a gas safety record listing every appliance, the checks carried out, and any defects found. Where something is wrong it is classified, and the classification determines what happens next.

Classification Meaning What follows
ID – Immediately Dangerous A risk of injury or death now Appliance turned off and labelled with your permission; emergency provider notified if permission is refused
AR – At Risk Defects that could become dangerous Turned off with permission until rectified
NCS – Not to Current Standards Does not meet today’s requirements but is not dangerous Recorded and explained. You decide whether to act
Pass No defects found Record issued, next check due within twelve months

An ID or AR classification means the appliance is turned off, and it means the property may not be lettable in its current state. That is a reason to book checks with enough margin to put something right, not the day before a tenancy starts.

Practical points for landlords

  • Access is the usual problem, not the engineer. The regulations expect landlords to take reasonable steps to gain access, and to document those attempts. Keep a record of letters, texts and missed appointments – it is your evidence of having taken all reasonable steps.
  • Tenancy agreements should require access for safety checks. If yours does not, add it at renewal.
  • Book around the tenant. We would rather work with a tenant’s schedule than turn up twice, and a tenant who is treated considerately lets you in next year.
  • Multiple properties should be scheduled together. A portfolio on one renewal cycle is far easier to manage than twelve separate anniversaries – see landlords and letting agents.
  • Keep the records for at least two years, and give the tenant a copy within 28 days. A check that happened but was not issued is a breach.
  • There is no legal equivalent for oil, but an oil-fired let with no service history is still a liability, and most insurers will ask.
  • Carbon monoxide alarms are a separate legal requirement in rented property in England – in any room used as living accommodation containing a fixed combustion appliance, with repairs or replacement when a tenant reports a fault.

Several properties? Put them on one cycle. It is far easier to manage and we will schedule around your tenants.

Call 07506 070316

Questions we get asked about this

How often is a CP12 needed?

Every twelve months. A check done within the two months before the anniversary can be dated to the anniversary, which keeps your cycle stable rather than creeping earlier each year.

What if the tenant will not let us in?

Take and document reasonable steps – written requests, attempted appointments, an explanation of why access is needed. The regulations recognise that landlords cannot force entry, but they expect a documented, persistent effort. Keep everything.

Is a gas safety check the same as a boiler service?

No. The check establishes safety and produces the legal record. A service includes the manufacturer’s cleaning and maintenance, which the warranty requires. They are commonly done in one visit and are not the same thing.

Do I need one for a holiday let?

Yes. The duty applies to short-term lets and holiday accommodation as well as to assured shorthold tenancies.

What about the tenant’s own gas cooker?

The appliance itself is generally the tenant’s responsibility, but the landlord retains duties for the flue serving it and the installation pipework. The engineer will check what falls within the landlord’s duty and record the position.

What happens if I do not have one?

It is a criminal offence under the Gas Safety (Installation and Use) Regulations, carrying an unlimited fine and, in serious cases, imprisonment. It will also invalidate most landlord insurance and can affect your ability to serve certain notices.

Regulations and standards referenced on this page

How it works

What happens when you call

01

Call and describe it

You speak to an engineer, not a call centre. Most jobs can be narrowed down on the phone.

02

We look at it properly

A real diagnosis before a price, and a straight answer if it is not worth doing.

03

A written quote

Itemised, so you can see what you are paying for.

04

The job, and the paperwork

Certificates where the work needs them, and what will need attention next.

Coverage

Where we do this work

Across Norwich and the whole of Norfolk. If you are on the edge of the county, call and ask — we will tell you honestly whether we are the right people.

  • Norwich
  • Wymondham
  • Dereham
  • Attleborough
  • Aylsham
  • North Walsham
  • Cromer
  • Diss
  • Loddon
  • Long Stratton
  • Watton
  • King's Lynn

All areas we cover →

Need this doing?

Call and describe the problem — you will speak to an engineer, not a call centre. Written quotes, no estimates over the phone.

Call now Get a quote